Refund policy
RETURN POLICY
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit expires in one year. Contact us at to inform us a return is on it's way.
HOW WILL I RECEIVE MY STORE CREDIT?
Expect an emailed E-Gift Code with your store credit that you can use on the website within 5-7 business days of the delivery of your Return at our warehouse. Store Credit is calculated automatically to reflect any discounts and taxes at time of purchase. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed.
WHERE DO I SEND MY RETURN TO + WHAT DO I INCLUDE?
Bleu Essence Boutique (returns)
588 Broadway Ave
El Centro, Ca 92243
A copy of the original invoice for your return must be included along with the items you have been authorized to return. Additional items that are not listed on the Return Packing Slip will not be eligible for a Return and will not be calculated in your Store Credit. Please contact us & notify us of the return.
ADDITIONAL RETURN DETAILS
- We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- Merchandise must be returned within 30 days of the fulfillment date.
- Merchandise must be unwashed and unworn.
- Shoes must be unworn and free of any scuffs or marks.
Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
Below are categories that are final sale:
- Jewelry
- Hats
- Handbags
- Flash sale
- Final sale